• Products must be returned within ten (10) working days of receipt. 
• A restocking fee of 15% will apply to all returned products.
• Customized products are non-returnable.
• Products used in a clinical or patient care setting are non-returnable once removed from the original packaging.

All requests for return of products must be authorized by our Customer Care Department prior to returning goods. Please contact us at 1-877-646-5877 or email us at customercare@healthcareinspirations.com to initiate the return process. 

Once the return has been approved by our Customer Care Team, please read below for instructions on preparing to return an item.

Preparing to return an item:

• Carefully repack all items in the original manufacturer’s packaging. 
• Items not received in new re-salable condition cannot be credited.
• Reference your return authorization number.
• Ship returns prepaid via an insurable traceable carrier such as UPS or FedEx to:

Healthcare Inspirations, Inc.
Attn: Returns Department
4237 S. Market Court, Suite C
Sacramento, CA 95834
RA#

Returns for Defective Merchandise
Please call us immediately at 1-877-646-5877 or email us at customercare@healthcareinspirations.com to report receipt of damaged goods.

Reporting a Short Shipment
Please inspect all items carefully. In order for a credit to be issued, shortages must be reported within ten (10) working days of receipt.